Re-Installing or Updating the Firmware on your Altair V1 or V2
When to update or Re-install Firmware
If you are having problems with printing too high to too close to the bed, or functions are not working at all, you may need to re-install your firmware. Attached at the bottom are the files you will need for this walk-through. Please follow the directions exactly.
Check back for future updates. New updates will have a more recent date in title of this article.
Choosing the Correct Printer Firmware
The serial number on the inside top of your Altair indicates the version and corresponds to the proper Firmware and Configuration File to be used:
Here is an example of the serial numbers, and which file to download (files are at the bottom of article). Hover over each file to display the entire filename before downloading):
V1.4 - V1.6 Altair V2: PSXXXAV1.4XXXX
V1.1 - 1.3 Altair: .zip
Installing Altair Firmware Update
2. If AutoPlay is on it will ask you to open Altair’s folder to view files.
3. Open the folder.
Go to the .zip file you downloaded for your printer’s version, unzip the file, then copy & paste these files directly into your Altair Folder. (7zip is a free zip file opener if you don't have one - 7zip link)
B. Open extracted folder
C. Copy everything in folder
8. Once you paste the files into the Altair a window will appear reading The destination has files with the same names Select- 'Replace the files in the destination?'.
NOTE: The 2015 Version you won't have this come up.
12. When prompted by AutoPlay, open the folder again.
Note that the “FIRMWARE.BIN” file that you pasted into the folder has been changed to “FIRMWARE.CUR”.
Let us know if we left anything unanswered or if you have any additional questions.
Altair Support Team